The Impact of Post-Complaint Satisfaction with the Salesperson, Retailer, and Manufacturer on Relationship Commitment

Research output: Contribution to conference › Presentation

Original language	American English
State	Published - 2000
Event	American Marketing Association Summers Educators Conference - Duration: Jan 1 2000 → …

Conference	American Marketing Association Summers Educators Conference
Period	1/1/00 → …

Disciplines

@conference{861bff7d55eb40d6b4f178ba8e1941b2,

title = "The Impact of Post-Complaint Satisfaction with the Salesperson, Retailer, and Manufacturer on Relationship Commitment",

author = "Jacquelyn Warwick and Phylis Mansfield",

year = "2000",

language = "American English",

note = "American Marketing Association Summers Educators Conference ; Conference date: 01-01-2000",

}